Refund policy

Returns & Refund Policy – DripPlug Shop

At DripPlug Shop, customer satisfaction is important to us. Please read our Returns & Refund Policy carefully before making a purchase.

Returns

We accept returns within 7 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original condition.

  • The item must be returned in its original packaging.

  • Proof of purchase or order confirmation must be provided.

  • Items that show signs of wear, damage, or misuse may not qualify for a return.

Customers are responsible for return shipping costs unless the item received was incorrect or defective.

Refunds

DripPlug Shop does not offer refunds for any purchases.

Once a returned item has been received and inspected, we may, at our discretion, offer:

  • A replacement item; or

  • Store credit equal to the value of the returned item.

No cash refunds, bank transfers, or payment reversals will be issued.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery. We will review the issue and arrange an appropriate solution, such as a replacement item or store credit.

Non-Returnable Items

The following items cannot be returned:

  • Items returned more than 7 days after delivery.

  • Items that have been used, worn, washed, or altered.

  • Items without original packaging.

  • Clearance, sale, or promotional items (unless defective).

Contact Us

If you have any questions regarding returns, please contact our customer support team through the contact details provided on our website.

By placing an order with DripPlug Shop, you acknowledge and agree to this Returns & Refund Policy.