Shipping Policy – DripPlug Shop

At DripPlug Shop, we are committed to delivering your orders quickly and reliably throughout South Africa.

Order Processing

• All orders are processed within 1–3 business days after payment has been successfully received.

• Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Options

Standard Delivery

• Estimated delivery time: 5–8 business days

• Delivery times may vary depending on your location and courier operations.

Express Delivery

• Estimated delivery time: 3–5 business days

• Express delivery is available for selected locations within South Africa.

Free Shipping

• We offer FREE standard delivery on all orders over R2,000.

• Orders below R2,000 will be charged a shipping fee, which will be calculated at checkout.

Order Tracking

Once your order has been dispatched, you will receive a tracking number via email so you can monitor the progress of your shipment.

Delivery Delays

While we aim to deliver within the estimated timeframes, delays may occasionally occur due to factors beyond our control, including courier delays, weather conditions, public holidays, or high order volumes.

Incorrect Shipping Information

Customers are responsible for ensuring that all shipping information is accurate. DripPlug Shop is not responsible for delays or additional charges resulting from incorrect or incomplete addresses.

Damaged or Lost Parcels

If your order arrives damaged or you believe it has been lost in transit, please contact us within 7 days of the expected delivery date so that we can assist you.

Contact Us

For any shipping-related questions, please contact our customer support team through the contact information available on our website.

Thank you for shopping with DripPlug Shop.